TERMS & CONDITIONS

1. While booking the tour with Arctic Fun ehf. You accept our Terms & Conditions. Do not book the tour if you do not agree to take all Terms & Conditions. When booking for a group make sure that every participant is familiar with our Terms & Conditions.

2. These Terms & Conditions apply for any tour with Arctic Fun ehf.

3. All bookings are confirmed after receiving full payment.

4. Bookings without payments within 3 days will be removed. This rule do not apply for bookings made up to 72h prior. These bookings needs to be fully paid on the day of booking.

5. All clients when booking a tour need to be at least 18 years old. For participants under 18 years old, it is the responsibility of the parent or guardian to make such decisions on behalf of their kid/kids. The minimum age for an unaccompanied person in a kayak is 13 years unless it s a school event or other youth group activity accompanied by 1 or more supervising adults.

6. Arctic Fun ehf. do not take responsibility for any personal belongings of participants.

7. All clients are responsible for equipment in their use. Clients will be charged for all damage and/or loss of equipment caused by not following rules given by guide.

8. We hold the right to deny anyone's attendance in our tours and/or renting any equipment if we suspect that the client is under influence of alcohol and/or drugs. Those cancelations won't be refunded.

9. We reserve the right to postpone, cancel or stop any tour due to weather and/or water conditions. If the tour is postponed or canceled due to the natural circumstances- clients have the right to postpone their booking for different date or will be refunded full price of booking minus 1500isk cancellation fee.

10. We reserve the right to cancel or postpone a tour if participants number do not meet the minimum requirements (min: two people per tour). In such a case clients have the right to change their booking for different date or will be refunded full price of booking minus 1500isk cancellation fee.

11. We recommend all clients to have their own personal travel/medical insurance.

12. Kayaking always comes with a risk factor. You should be aware and accept these risks and take responsibility for your own actions and behavior's.

13. Kayaking is an easy sport. However basic fitness level is required for a comfortable and full of pleasure experience.

14. Weight limit for single kayaks is 135kg. Weight limit for double kayak is 215kg (as a total weight of clients on kayak). Please note that oversized people may have difficulties to fit in waterproof clothing.

15.By opting for a photostory from a tour , you are giving Arctic Fun ehf. all rights to use the photos for marketing purposes.

CANCELLATION POLICY

1. Cancellations over 24h prior will be refunded 100% of booking price minus 1500isk cancellation fee. This rule does not apply to larger group booking and/or scheduled bookings.

2. Larger group bookings cancelled over 48h prior will be refunded 100%of booking price minus 1500isk cancellation fee. Cancellation made in 24-48h prior will be refunded 50% of booking price and cancellations made in less then 24h won’t be refunded.

2. All cancellations up to 24h won't be refunded, however individual clients have the right to postpone booking for a different day. Bookings postponed for a different day in this case won't be refunded.

3. We recommend to show up at starting point at least 15min prior the tour. All canellations due to the late arrival of the client won't be refunded.

3. We reserve the right to postpone, cancel or stop any tour due to weather and water conditions. If the tour is postponed or canceled due to the weather- clients can change their booking for different date or will be refunded full price of booking - 1500isk cancellation fee.

4. Any cancellation due to insufficient number of people (minimum two participants for a tour) will be refunded fully minus 1500isk cancellation fee. Clients will also have the right to postpone the booking for a different date.

5. Cancellation due to Arctic Fun ehf. fold will be fully refunded or clients will have the right to postpone their booking for a different day.

6. Passengers of Cruise ships that will miss port of Djupivogur and won’t be able to join the tour will receive gift card valid for next 2years of time.